Privacy Policy

This Privacy Policy explains how Simplicity Technologies (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, request a quote, or submit a form — including lead forms served through Facebook or Instagram — in connection with our IT services.

As an IT services provider, we may also process information on behalf of our business clients in the course of delivering managed IT services, subject to separate agreements.

1. Information We Collect

Information you provide

When you contact us, request a quote or consultation, or submit a form (on our website or through a Facebook or Instagram lead form), we collect the information you choose to share. This typically includes your name, business name, email address, phone number, and any message or details you provide about your IT needs.

Information collected automatically

When you use our website, we may automatically collect technical and usage information such as your IP address, browser type, device information, pages viewed, referring page, and the dates and times of your visits. This information is collected through cookies and similar technologies.

2. How We Use Information

  • To respond to your inquiries and provide quotes, consultations, and IT services you request.
  • To operate, maintain, and improve our website and services.
  • To communicate with you about your requests and relevant service updates.
  • To send marketing communications where permitted by law and consistent with your preferences (you can opt out at any time).
  • To measure the performance of our website and advertising campaigns.
  • To protect our services, prevent fraud or abuse, and comply with legal obligations.

3. How We Share Information

We do not sell or rent your personal information. We share it only as needed to operate our business, including with service providers that support our website, communications, scheduling, and analytics, as well as advertising platforms such as Meta (Facebook/Instagram) and Google. We may also disclose information when required by law or to protect our rights, property, or safety, and in connection with a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, understand how the site is used, and measure advertising performance. You can control cookies through your browser settings; disabling some cookies may affect functionality.

5. Advertising & Lead Forms

We advertise on platforms including Meta (Facebook and Instagram) and Google. If you submit your information through a lead form on these platforms, we receive the details you provide, such as your name, email, and phone number, so we can follow up regarding our services. Your interaction with those platforms is also subject to their own privacy policies.

We may use this information to contact you and to measure or improve our marketing campaigns. You may request deletion of your information at any time using the contact details below.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy — including responding to your requests, providing services, maintaining business records, and complying with legal obligations — after which it will be deleted or de-identified when no longer required.

7. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including appropriate access controls, secure systems, and monitoring practices. While we take reasonable steps to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices & Rights

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, contact us directly. We will respond consistent with applicable laws.

9. Children’s Privacy

Our website and services are intended for business use and individuals aged 18 and over. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date and post the updated version on this page.

11. Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Simplicity Technologies Inc.
Email: info@simplicity-it.com
Phone: (856) 236-2301

This policy is governed by the laws of the State of New Jersey.