Fully Managed IT
We provide comprehensive 24/7 support and maintenance services to keep your systems running smoothly around the clock. Our proactive approach includes deploying advanced Remote Monitoring and Management (RMM) and Endpoint Detection and Response (EDR) agents for real-time security and performance monitoring. We manage critical event alerts and patching to ensure your systems remain secure and up-to-date. Our support covers everything from desktop operating systems and Microsoft Office Suite to third-party software, network connectivity, remote access, and more. Plus, we offer additional services tailored to your needs, ensuring complete and personalized IT support for your business.
System Monitoring and Alerting
We offer robust monitoring and alerting services designed to keep your systems running smoothly and efficiently. Our comprehensive approach includes continuous monitoring of both system and software logs, which are crucial for identifying and addressing issues before they escalate into serious problems. By scrutinizing these logs, we proactively detect errors such as disk failures, insufficient disk space, and internet outages, ensuring swift intervention to minimize disruption. Our 24/7 monitoring covers all critical errors, while less severe issues are diligently tracked from 8am to 5pm. With SimplicITy, you gain peace of mind knowing that our team is always on alert, working to prevent potential downtime and keep your operations seamless.
Instant QuoteSoftware and Operating System Patching
We ensure your systems remain up-to-date and secure through meticulous installation of updates and security fixes for both operating systems and software. Our proactive approach involves scanning servers and workstations to identify and install any missing critical updates, security patches, and operating system fixes. We carefully manage this process to maximize compliance and minimize downtime, ensuring that updates are applied in a way that maintains the safe and effective use of your devices. With SimplicITy, you can trust that your IT infrastructure is always equipped with the latest enhancements and protections, allowing you to focus on your business with confidence.
Zero Trust
We elevate your security posture with our advanced Zero Trust solutions, designed to protect all workstations and servers by enforcing stringent application controls. By implementing application whitelisting—a gold standard in preventing ransomware, viruses, and other software-based threats—through our fast-deploying Zero Trust agent, we ensure that only approved applications can run on your systems. This robust approach gives your business unparalleled control over the software operating on your endpoints and servers, fortifying your defenses and significantly reducing the risk of malicious attacks. Trust SimplicITy to provide a secure, compliant, and resilient IT environment tailored to your needs.
Endpoint Detection and Response
We enhance your security with our cutting-edge Endpoint Detection and Response (EDR) software, designed to safeguard against viruses, malware, exploits, and insider threats. Our EDR solution delivers comprehensive protection, enabling rapid threat detection and elimination through automated, policy-driven responses. With real-time forensics and advanced threat-hunting capabilities, our EDR provides complete visibility into your endpoint environment, allowing for proactive search and investigation of attack indicators. It includes features like Attack Storylines for visualizing execution flows, deep insights into encrypted network traffic, file integrity monitoring, and personal firewall control. Additionally, our solution offers robust security for USB and Bluetooth devices, ensuring a multi-layered defense that keeps your endpoints secure and your business resilient against evolving threats..
Instant QuoteMicrosoft 365 Management
Unlock the full potential of your Microsoft 365 environment with SimplicITys' expert management services. Our team is dedicated to ensuring seamless integration, configuration, and optimization of Microsoft 365, enhancing collaboration, productivity, and security across your organization. We handle every aspect of Microsoft 365 administration, from user management and email setup to data protection and compliance. With proactive support and maintenance, SimplicITy ensures your Microsoft 365 environment operates at peak efficiency, empowering your team to work smarter and achieve more. Trust us to streamline your Microsoft 365 experience and drive your business success.